Last updated October 1, 2026
Privacy Policy
One/One is a trade name of Built By LLC, a California limited liability company. In this Privacy Policy, “One/One,” “we,” “us,” and “our” refer to Built By LLC.
This policy explains what personal information we collect through this website, how we use and disclose it, and the choices and rights available to you, including under California law.
1. Notice at Collection
This section summarizes the personal information we collect and why, as required by the California Consumer Privacy Act, as amended by the California Privacy Rights Act (together, the “CCPA”). More detail follows below.
- We collect the contact details and message content you send us by email, and basic technical information our hosting provider logs automatically, as described in Section 2.
- We use it to respond to you, share property information you request, operate and secure the site, and meet legal obligations.
- We do not sell personal information and do not share it for cross-context behavioral advertising.
- We do not currently use analytics, advertising, or tracking cookies.
- We do not collect or use sensitive personal information to infer characteristics about you.
- We keep personal information only as long as described in Section 5.
2. Personal Information We Collect
In the past 12 months we have collected the following categories of personal information:
| Category | Examples | Source | Disclosed for a business purpose to |
|---|---|---|---|
| Identifiers | Name, email address, phone number, and IP address | You, when you email us; your device, through our hosting provider’s server logs | Hosting and email providers |
| Customer records (Cal. Civ. Code § 1798.80) | Name, contact details, and information you include in emails to us | You | Email provider; professional advisors |
| Commercial information | Properties or projects you ask us about | You | Not disclosed |
We do not knowingly collect sensitive personal information as defined by the CCPA. If you choose to send it to us, we use it only to respond to your request.
The site has no contact form. When you click “Contact Us,” your own email program opens a message to info@builtbyone.com. We do not currently use analytics or tracking tools. If we add them, we will update this policy and ask for your consent through the cookie banner before any non-essential cookies are set.
3. How We Use Personal Information
- To respond to inquiries and provide information you request
- To share information about current and upcoming properties, where you have asked us to
- To operate, maintain, and improve the website
- To detect security incidents and protect against fraud or illegal activity
- To comply with legal obligations and enforce our terms
4. Sale and Sharing of Personal Information
We do not sell personal information and do not share it for cross-context behavioral advertising, and have not done so in the past 12 months. We have no actual knowledge of selling or sharing the personal information of consumers under 16. We disclose personal information to service providers and contractors only for the business purposes listed above, under written contracts that restrict their use of it.
We may also disclose information to professional advisors, when required by law or to protect our rights, and in connection with a merger, financing, or sale of all or part of our business.
5. Retention
- Email inquiries that do not lead to a transaction: up to 12 months after your last communication with us, unless you ask us to delete them sooner.
- Records connected to a transaction: 4 years after the transaction closes, the period required under California tax law, or longer only if another law or a legal claim requires it.
- Server logs kept by our hosting provider: according to the provider’s standard retention schedule.
6. Your California Privacy Rights
Built By LLC does not currently meet the revenue or data-volume thresholds that make the California Consumer Privacy Act (CCPA) mandatory. We nonetheless extend the following rights to California residents and will handle requests as described below:
- Know the categories and specific pieces of personal information we have collected about you, the categories of sources, the purposes, and the categories of third parties to whom we disclose it.
- Delete personal information we have collected from you, subject to legal exceptions.
- Correct inaccurate personal information we maintain about you.
- Opt out of the sale or sharing of personal information. We do not sell or share, but you may still submit a request.
- Limit the use of sensitive personal information. We do not use sensitive personal information for purposes that would trigger this right.
- Non-discrimination. We will not deny services, charge different prices, or provide a different level of quality because you exercised your rights.
7. How to Submit a Request
You may submit a request by emailing info@builtbyone.com We will confirm receipt within 10 business days and respond within 45 calendar days. If we need more time, up to an additional 45 days, we will tell you why.
Verification. To protect your information, we will ask you to confirm details we already hold, such as your name and email address, before fulfilling a request to know, delete, or correct.
Authorized agents. You may designate an authorized agent to make a request on your behalf. We will require written, signed permission from you and may ask you to verify your identity directly with us.
Opt-out preference signals. We honor Global Privacy Control (GPC) signals as a valid request to opt out of sale and sharing for the browser or device that sends them.
8. Shine the Light
Under California Civil Code § 1798.83, California residents may ask once per calendar year for information about personal information disclosed to third parties for their direct marketing purposes. We do not disclose personal information to third parties for their own direct marketing purposes. Requests can be sent to info@builtbyone.com.
9. Do Not Track
Some browsers send “Do Not Track” signals. Because there is no common standard for them, we do not respond to Do Not Track signals. We do honor Global Privacy Control signals as described above.
10. Security
We use reasonable administrative, technical, and physical safeguards appropriate to the nature of the information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11. Children’s Privacy
This site is not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.
12. Accessibility
If you need this policy in an alternative format, contact us at info@builtbyone.com.
13. Changes to This Policy
We review this policy at least once every 12 months and may update it at any time. The “Last updated” date above shows when it was last revised.
14. Contact Us
Questions about this policy or our privacy practices can be sent to info@builtbyone.com.
